We at SpyAssociates.com
strive to offer our customers the best products at the
best possible prices. Due to the nature of the products,
RETURNS WILL NOT BE ACCEPTED unless the product is found
to be defective or unless otherwise explicitly stated
on the specific SpyAssociates.com product page. All returns,
refunds, or exchanges must be approved by SpyAssociates.com
before any products are returned. We have been forced
to implement this policy because of the attraction of
our products to unscrupulous people who return products
after they have profitably gained from the short-term
use of the products. We test all of our products before
shipping. Your satisfaction is our number one concern. On International Orders, any CUSTOMS FEES are the responsibility of the purchaser NOT SpyAssociates.
RETURN POLICY:
All products are special ordered by the person ordering
and are NOT subject to cancellations. Due to the nature
of our product line, returns will only be accepted for
products damaged upon shipment to the customer*.
All returns must be authorized by SpyAssociates.com before
product(s) is returned. SpyAssociates.com will replace, refund,
or credit your account for returned product(s) at SpyAssociates.com's
discretion.
*Special
exceptions may be made on a case by case basis determined
by SpyAssociates.com. In this event, returns are subject to deductions
for shipping costs and a 25% restocking charge and must
be returned within a ten (10) day period from date of
receipt of product(s). NO refunds will be given for
products returned without explicit permission from SpyAssociates.com.
Any return must be authorized by a representative
of SpyAssociates.com and under no circumstances will returns be
accepted otherwise. Authorization and shipping instructions
must be obtained from SpyAssociates.com. No returns will be authorized
after ten (10) business days of receipt of product(s)
by the customer.
SHIPPING & HANDLING
CHARGES ARE NON-REFUNDABLE.
REQUESTS TO RETURN
PRODUCTS MUST BE OBTAINED FROM SpyAssociates WITHIN A TEN
(10) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).
WARRANTY:
We guarantee all SpyAssociates.com products to be free of defects
in workmanship and material for 90 days (unless manufacturer's
warranty is longer; please call) after sale to the customer.
We will replace or repair the product(s) at our option
providing there is no evidence of customer misuse, or
alteration.
LEGAL STATUS OF PRODUCTS:
It is the responsibility of the Buyer (not the distributor),
to ascertain and obey all applicable local, state and
federal laws in regard to possession and use of any
items listed on this web site. Consult an attorney or
law enforcement professional, regarding local, state
and federal laws before ordering. By placing an order,
the Buyer represents that he/she is of legal age and
that the products will be used only in a lawful manner.
When applicable, equipment sold may be subject to Public
Law 90-351, Title 111 18 U.S.C., Section 2511.
|
(0)
